Account Updates

NEW ACCOUNT PLANS AND TRANSPONDERS COMING YOUR WAY

Look for an email or letter with details about changes to your account plan and how to get the new transponders for free.

What to expect

1

Look for notification

An email or letter asking you to update your vehicles and accept your account plan.

2

Sticker will arrive by mail

You will receive a sticker for every vehicle on your account.

3

apply the sticker

Follow the mounting instructions included with the transponders.

Sticker installation instructions

The 91 Express Lanes requires all users to have a transponder mounted according to these instructions.

Interior Mounted Transponder Installation

  1. 1.  Clean mounting area inside of windshield and let dry.
  2. 2.  Peel backing and affix to inside windshield, smoothing the sticker flat against the glass.

Sticker

Sticker

 

DualLock_placement

Exterior Mounted Transponder Installation

    1. 1.  Clean and dry the vehicle headlamp in the chosen tag placement area.
    2. 2.  Carefully remove the transponder sticker tag by peeling the backing down from the tag (see illustration below). Minimize contact with the adesive of the backing, and avoid sharply bending or folding the tag.
      Headlamp Tag Mounting
    3. 3.  Locate a position on the headlamp at least 2 inches from any metal and smoothly press the transponder against the headlamp surface working from one end to avoid trapping air bubbles.

Headlamp Tag

Switchable Hardcase Transponders

If you currently have a switchable transponder and use it to declare carpool occupancy on designation lanes – keep it!

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