VIOLATION INFORMATION

If you received a violation notice that indicates you were traveling on the 91 Express Lanes without a valid FasTrak account, you must respond to the Notice of Toll Evasion Violation within 30 days of the date on the Notice. Failure to respond within the 30-day time period could lead to additional penalties.

Please complete the Payment Certificate and submit the total amount due and return to the following address:

91 Express Lanes Violation Processing Center
P.O. Box 68039
Anaheim, CA 92817

To ensure proper credit to your violation, be sure to include the Violation Number on your check.

If you have an account with us, Click Here.

To find and pay your violation Click Here.

Now that you have discovered and appreciate the timesaving benefits the 91 Express Lanes provide, we encourage you to become a customer. If you Sign Up to become a new 91 Express Lanes customer within 15 business days of the receipt of your violation notice, we will gladly apply the $25 non-refundable violation processing fee towards prepaid tolls. Opening your account is easy, so why not Sign Up Today! Please call customer service at 951.278.9191 now and find out which plan is best for you.

Violation notices are mailed to the address of the registered owner on file with the California Department of Motor Vehicles, which may be different than the address you use for account purposes.

For customers who routinely spend less than $7 in tolls per month per transponder on the
91 Express Lanes

No monthly toll requirements

One-time non-refundable $75 per Transponder enrollment fee.

$75 one time

For customers who take between 2 and 25 one-way trips on the 91 Express Lanes per month.

Customers pay a minimum of $7 in tolls each calendar month for each transponder assigned to their account.

The $7 minimum applies only to tolls on the 91 Express Lanes.

$7 min/mo

For customers who take more than 20 one-way trips on the 91 Express Lanes per month.

$20 per-transponder monthly-membership fee.

Receive a $1.00 per-trip discount for all tolled trips on the 91 Express Lanes.

$20 mo + $1 discount/trip

Special access accounts are available for customers who always drive with three or more people in their vehicle, drive a motorcycle, a pure zero-emission vehicle, or have a disabled veteran or disabled person license plate issued by the DMV.

*Except M-F, eastbound, between 4-6pm when a 50% discount is applied.
1 and 2 weeks free does not apply to these accounts

Free* or 50% discount

Common Violation Questions


How do I pay a violation?

You can either pay or dispute a violation. To pay a violation, complete the appropriate information on the bottom portion of the notice and return it along with your payment to:

91 Express Lanes Violation Processing Center
P.O. Box 68039
Anaheim, CA 92817

You can dispute the violation if you are the registered owner of the vehicle shown on the Notice of Toll Evasion Violation. Your dispute must be submitted in writing within 30 days of receipt of the violation.

If you are no longer the registered owner of the vehicle, simply complete Section A "Affidavit of Non-Liability," on the reverse side of your violation notice and any required documentation and return it to the Violation Processing Center.

I received a violation on the 91 Express Lanes, but there was no place to stop to pay tolls. Am I liable for this violation?

Yes. The 91 Express Lanes uses a fully automated toll collection system that does not require you to carry cash or stop at tollbooths. This way we can ensure you enjoy a non-stop commute each time you travel the 91. Each vehicle using the 91 Express Lanes is required to have a valid FasTrak account with the 91 Express Lanes or another FasTrak toll facility, and to have their transponder properly mounted in their vehicle while traveling on the 91 Express Lanes.

What is the fine for a violation on the 91 Express Lanes?

Each violation is assessed a $25 processing fee in addition to the amount of the toll. If you fail to respond to the first Notice of Toll Evasion, a second Notice will be mailed to you with an additional $30 processing fee. If you fail to respond to these notices, the penalty can escalate to up to $100 for the first violation, $150 for the second violation and $195 for each additional violation within one year.

How soon must I respond to the Notice of Toll Evasion Violation?

Payment of the Notice of Toll Evasion Violation must be received within 30 days from the Notice Mailing Date. If you choose to dispute the violation, your dispute must be submitted in writing within 30 days from the Notice Mailing Date.

How do I dispute my violation and/or penalty?

If you are the registered owner of the vehicle shown on the Notice of Toll Evasion Violation and wish to contest the violation and/or penalty, your dispute must be submitted in writing within 30 days from the Notice Mailing Date.

Please include a written explanation for contesting the violation and/or penalty. We will investigate the circumstances and provide results by mail.

If you are not satisfied with the results of the investigation, you can request an administrative review hearing until such time the matter is submitted to a collections agency for enforcement.

If you are not satisfied with the results of the administrative review hearing, you can file an appeal with the municipal of superior court.

If you are no longer the registered owner of the vehicle, simply complete Section A "Affidavit of Non-Liability," on the reverse side of your violation notice and return it to the Violation Processing Center.

I am a 91 Express Lanes customer but still received a violation. What should I do?

You can go the My Account page on this website and submit the information necessary to clear the violation.

You could have received the violation because your vehicle may not be listed on your account, or your transponder may not have read properly. You can check the status of your account on this website by going to My Account and making sure all your account and vehicle information is current. If you feel that your transponder may not be working properly, please contact our Customer Service Center and a representative will assist you with receiving a replacement transponder.

I am a 91 Express Lanes account holder, but received a violation from The Toll Roads. How do I clear the violation with the TCA?

Please contact our Customer Service Center and a Representative will assist you with submitting an Account Verification Form, which is required by The Toll Roads to verify that you had a valid 91 Express Lanes account which was in good standing at the time that the violation occurred. You will still be required to submit payment for the amount of the tolls due to:

The Toll Roads Violations Department
P.O. Box 50190
Irvine, CA 92619-0190

I have an account with a different FasTrak toll facility. What do I do to clear a violation from the 91 Express Lanes?

Complete the bottom portion of the Notice of Toll Evasion Violation and submit payment for the amount of the tolls only. Mail both to:

91 Express Lanes Violation Processing Center
P.O. Box 68039
Anaheim, CA 92817

Be sure to indicate the toll facility where you have an account and your FasTrak account number. Your account must be in good standing at the time of the toll violation

I do not have a FasTrak account however, I had 3+ people in my vehicle and still received a violation. What should I do?

All vehicles traveling on the 91 Express Lanes are required to have a valid FasTrak account in good standing and a FasTrak transponder properly mounted in their vehicle. Account holders with 3 or more people traveling in their vehicle travel toll-free except Eastbound, Monday through Friday from 4-6 pm. During this peak time carpools of three or more receive a 50% discount on the posted toll.

To clear your violation, simply complete the appropriate information on the bottom portion of the notice and return it along with your payment to:

91 Express Lanes Violation Processing Center
P.O. Box 68039
Anaheim, CA 92817

I have disputed a violation and/or penalty, but I am not satisfied with the outcome. What can I do?

If you previously disputed a violation and/or penalty and are not satisfied with the outcome, you may contest the decision by completing a Request for Administrative Review Hearing.